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Please log on to the GMR Medical Transcription Website URL:
www.gmrmedicaltranscription.com. On the Home page, click on the tab ‘upload
voice files’. You will be taken to the page - screenshot below. This page gives
you the option of choosing the turn around time for the voice files you intend to
upload. The default is the longer turnaround of 24 hours. If you want the shorter
turnaround of 4 to 6 hours, click on the other radio button. Please only upload
files of the same turn around time in one session.
Please select the correct bar to upload files.
You will be taken to page – screenshot below. This is the ftp page.
Once you are there, please select the location of the file(s) you wish to upload
i.e. drive A or drive C etc. Click on the selected folder to open and display the
voice files. Please select voice file(s). More than one file can be uploaded in
one session. To select multiple files, please press ‘Shift’ or ‘Ctrl’ key on your
keyboard and select multiple files. Click on the ‘Upload’ button below the panel
displaying the folders to actually start sending the voice files to our server.
Please only select voice files and not folders to be uploaded.
The process will display like the screen shot below. Once the process is completed,
click on the bright green bar to ‘Confirm’.
You will be taken to the page – screenshot below. Please click on the blue rectangle
reading ‘submit’.
You will be taken to the next page – screenshot below. This completes the upload
process.
TIP:
- Please do NOT use any punctuation in the filenames, such as commas, apostrophes,
question marks or quotation marks because our system does not recognize those characters
and it will not allow you to fill out the details of your voice files or will leave
out your filename. You MAY use spaces, dashes and underscores.
TROUBLESHOOTING
- Please do NOT use any punctuation in the filenames, such as commas, apostrophes,
question marks or quotation marks because our system does not recognize those characters
and it will not allow you to fill out the details of your voice files or will leave
out your filename. You MAY use spaces, dashes and underscores.
- Check your security levels and make certain that all four zones are set at the default
level. You can find these by going to your Control Panel, Internet Options and check
the top tab named “Security.” Check each zone and make certain each is set to the
default level.
- When you upload a very long voice file or multiple voice files, and when you click
"Please click here to confirm" button, the system may take you back to
home page. This means our server has timed out. In such a case please log in again
and click on “Upload Voice Files,” and then click on "Please click here to
proceed". Finally click on "Please click here to confirm" and "send
voice file" button.
- If you still encounter problems, please email
shreekant@gmrtranscription.com or call 714-731-9000 and ask for Beth.
“Any uploads after 6:00 p.m. CST Monday through Thursday will not be processed
until the next business day.”
“Any uploads after 6:00 p.m. CST on Friday or over the weekend will not be processed
until Monday morning unless prior arrangements are made by emailing
shreekant@gmrtranscription.com
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